Privacy Policy _

This policy explains how and when scanpower.co.nz collects personal information, what we do with it and your right to see or change it.

Purpose

The purpose of this privacy policy is to let users of scanpower.co.nz (the ‘site’) know when we collect personal information and what we do with it.

We do not use, share or transfer personal information in connection with the site expect as set out in this policy, or as otherwise set out somewhere on the site (including in terms linking to the site).

Use of personal information

We will only use personal information provided to us for the purpose of:

  • administering, evaluating and improving the site
  • improving our services
  • responding to your feedback and information provided in forms

There is no need to disclose personal information. You can use the site without sharing any personal information.

Sharing your personal information

You may choose to share personal information with us when you:

  • give feedback
  • complete feedback or enquiry forms

Do not send us sensitive personal information or include it in feedback forms.

Feedback you provide

Feedback is important to us and is used to evaluate and improve the site.

If you provide feedback by email, that feedback is sent to the appropriate Scanpower staff. We may pass on relevant comments to other people within our organisation or third parties who help administer the site. This could include your email address and other identifying information that you have provided.

Enquiry & feedback forms

If you submit a enquiry of feedback form to us, it will be sent to the appropriate Scanpower staff.

We may pass on relevant content from that form to other people within our organisation or third parties who help administer the site. This could include your email address and other identifying information that you have provided.

Storage and deletion of information

If you provide personal information, it is held securely by Scanpower and will not be retained once the insights have been documented and is no longer needed.

It may be shared with third-party contractors to the extent necessary for them to administer or work on the site, or to work on special projects with us.

Email addresses are not made available to the public. Unless required by law, we will not disclose the names or email address of individuals who provide feedback to us or provide us with submission forms without their consent.

Statistical information and cookies

Statistical information collected

We use Google Analytics (GA4) to collect statistical information about your visit to help us improve the site. This information is aggregated and does not identify you personally. It includes:

  • your IP address
  • the search terms you used
  • the pages you visited on our site and the links you clicked on
  • the date and time you visited the site
  • the referring site (if any) from which you clicked through to this site
  • your operating system
  • the type of web browser you use, such as Chrome, Edge, or Mozilla Firefox
  • other things like your screen resolution and the language of your browser.

Use of statistical information

The statistical information referred to above can be viewed by site administrators and certain Scanpower staff. View how Google uses data when you use their partners’ sites or apps.

Cookies

This site generates a persistent session cookies (that is, they have an expiry date and are removed on that date) for the purpose of monitoring site usage. The cookies do not collect personal information. You can disable them or clear them out of your web browser without affecting your ability to use the site.

Access and correct your personal information

Under the Privacy Act 2020, you have the right to access and ask us to correct any personal information you have provided us.

Contact us if:

  • you would like to access or change your personal information Scanpower has stored
  • you have any concerns regarding your privacy.