Whether you’re building a new home, subdividing land, or upgrading your supply, we aim to make the connection process simple, transparent, and predictable.

We are currently processing Network Connection Applications within: 2 to 3 weeks.

Once your quote is accepted, we currently expect to complete the physical work within: 3 to 4 weeks.

Timeframes may vary depending on demand and project complexity.

For most common connection types, we apply standard rates to keep pricing simple and predictable – giving you clarity and certainty on costs upfront.

If you’re not sure which connection category applies, please give us a call – our team will be happy to guide you.

For connections that do not fit these standard categories, we will provide a bespoke design and quote. This typically applies where:

• The distance to the network is greater than standard limits.
• Additional network upgrades are required.
• The connection is larger or requires more complex civil work or traffic management.

Our standard rates cover the cost of connecting you to the network, typically at your property boundary.

Any work beyond this point (on private land) is not included, although we are happy to provide a separate quote.

Standard rates also exclude any costs associated with easements, where these are required.

Our pricing approach is designed to be fair, transparent, and reflective of the work required to connect you.

You can contact our team on 0800 80 80 39, or download a Network Connection Application form using the link below.

The form includes a more detailed guide to the new connection process